Friends and Family Test is here!
From 1st December 2014 all GP Practices are required to give patients the opportunity to give feedback of the service after every encounter. If you have a mobile phone you will receive a short text survey after your appointment, you can fill in a paper survey in reception or you can fill in the survey here:
The results will then be reported and comments gathered and taken back to the practice to improve the services offered.You can of course still use the usual complaints, comments and compliments procedures if you prefer to do so.
We look forward to hearing from you!